ho77's Privacy Policy

Introduction

This Privacy Policy ("Policy") applies to the collection, use, storage, and protection of information between ho77 ("we", "us", or "platform") and users of our website ho77.lat ("you" or "user"). Please read this policy carefully before registering an account or using any of our services.

ho77 is a safe and transparent online betting and casino platform for players in Bangladesh. We believe that protecting your privacy is one of our most important responsibilities. In accordance with this policy, we collect only the information that is necessary and store it using strict security measures.

ho77 reserves the right to change this Privacy Policy. Any significant changes will be published on the website and registered users will be notified by email.

1 Information Collection

We may collect the following types of information from you. The purpose of collecting information is clearly stated in each case.

1.1 Information You Provide Directly

When you open an account with ho77 or use our services, you provide the following information directly:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID card or passport number (for identity verification)
• Payment method details (bKash, Nagad, Rocket, Upay, or bank account)
• Transaction history and financial information

1.2 Automatically Collected Information

When you use our website, the following information may be collected automatically:

• IP address and browser type
• Device type, operating system, and screen resolution
• Cookie and session data
• Page view history and click data
• Time spent on the site and navigation patterns
• Referral source (which link you came from)

1.3 Information Received from Third Parties

In some cases we may receive information about you from third-party service providers (such as payment processors or identity verification services). This information is used only to prevent fraud and ensure secure transactions.

2 Purpose of Using Information

ho77 uses your personal information only for specific, lawful, and transparent purposes. It is not used beyond the purpose for which it was collected.

2.1 Service Delivery and Operations

• Opening, managing, and verifying accounts
• Processing deposits, withdrawals, and other financial transactions
• Providing gaming and betting services
• Providing bonuses, promotions, and VIP benefits
• Providing customer service and support

2.2 Security and Compliance

• Verifying your age (for persons aged 21 and above only)
• Preventing fraud, money laundering, and other illegal activities
• Meeting regulatory requirements
• Ensuring account security
• Operating responsible gaming programs

2.3 Service Improvement and Communication

• Technical development and testing of the platform
• Analyzing and improving the user experience
• Notifying you of important updates, security alerts, and policy changes
• Sending promotional offers and news with your consent

3 Data Storage and Security

ho77 has adopted industry-standard technical and organizational measures to ensure the security of your personal information.

3.1 Technical Protection

• All data transfers are secured using SSL (Secure Socket Layer) encryption
• Stored data is protected with advanced encryption technology
• Regular security audits and vulnerability assessments are conducted
• Firewalls and intrusion detection systems are kept active

3.2 Organizational Protection

• Only authorized personnel can access your information
• All staff receive regular training on data protection
• A complete log of data access is maintained
• Strict confidentiality agreements are maintained with third-party service providers

3.3 Data Retention Period

We retain your information for as long as your account is active. Even after an account is closed, certain information may be kept for a specified period as required by legal obligations, dispute resolution, or financial record-keeping. Once the retention period expires, the information is securely deleted.

4 Data Sharing

ho77 never sells your personal information to third parties for commercial purposes. However, we may share information in the following limited circumstances:

4.1 Service Provider Partners

To operate our services, we work with trusted technology and payment service partners. These partners are provided only the information necessary to deliver their services and they operate under strict confidentiality agreements. Payment processors (bKash, Nagad, Rocket, Upay, etc.) receive relevant information to complete transactions.

4.2 Legal Requirements

We may be required to provide information in cases of legal obligation or pursuant to court orders or directions from regulatory authorities. Information may also be disclosed as needed to investigate fraud, money laundering, or other criminal activity.

4.3 Business Transfers

If there is a change in the business structure of ho77 (such as a merger or acquisition), your information may be transferred to the new management authority. In such a case, we will notify you in advance and the protections of this Privacy Policy will remain in effect.

5 Cookie Policy

ho77 uses cookies to operate the website properly and to improve your browsing experience.

5.1 Types of Cookies

• Essential Cookies: Essential for the basic functionality of the site. Without these, the site does not work properly.
• Functionality Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to monitor and improve site usage.
• Security Cookies: Used to prevent fraud and protect your account.

5.2 Cookie Controls

You can control or disable cookies by changing your browser settings. Please note that disabling cookies may cause some features of the site to not function properly.

6 Your Rights

You have the following rights regarding your personal information, and ho77 fully respects these rights:

• Right of Access: You have the right to know what information we hold about you.
• Right to Rectification: If your information is incorrect or incomplete, you may request that it be corrected.
• Right to Erasure: In certain circumstances you may request that your information be deleted.
• Right to Restrict Processing: In some cases you may request that the use of your information be limited.
• Right to Object: You may request at any time that marketing communications be stopped.
• Right to Data Portability: You may request to receive your information in a structured format.

To exercise these rights, contact us at [email protected] or speak with our support team via 24/7 live chat. We generally respond to your request within 30 days.

7 Protection of Minors

ho77 provides services only to persons aged 21 and above. We never knowingly collect personal information from minors. If we become aware that a minor is using our services, we will immediately close their account and delete the associated information.

If a parent or guardian suspects that their child is using our platform, please contact us at [email protected].

8 International Data Transfers

The servers and technology services used to operate our platform may be located in various countries. This means your information may be transferred to and stored outside of Bangladesh.

Regardless of where information is stored, we ensure that the standard of protection described in this Privacy Policy is maintained. For international data transfers, we follow appropriate security agreements and legal frameworks.

9 Third-Party Links

The ho77 website may contain links to third-party websites. These external sites have their own privacy policies, and ho77 is not responsible for how your information is handled on those sites. You are advised to read the privacy policy of any other site before visiting it.

10 Policy Changes

ho77 may update this Privacy Policy from time to time. If significant changes are made, we will:

• Post a clear notice on the website
• Notify registered users by email
• Update the "Last Updated" date at the top of the page

Continuing to use the platform after any changes will be taken to mean that you have accepted the updated policy. We therefore recommend checking this policy regularly.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. Our privacy team is always ready to answer all your questions.

Related Policies

Read other important policies and information from ho77: